Customer Services

Our Customer Services team look forward to helping you. Our opening hours are:

  • Monday to Thursday - 8:30am to 5:00pm
  • Friday - 8:30am to 4:30pm
  • Saturday and Sunday - closed

For our opening hours and delivery dates over the festive period, please click here.

Let us help direct you to the right team

For all consumer queries, please contact us at

If you are a business or healthcare professional, please see the information below regarding how to place your order. 

For JOBST product orders and queries:

  • Email:
  • If this is a NEW product order, please email the order details and include the product name, ordering information and your full address
  • For JOBST Elvarex or JOBST Confidence custom-fit orders, please also include one of the following: a measurement form, previous order number or schema number
  • Telephone: 0345 122 3600
  • JOBST website:

For Actimove, Cutimed, Leukoplast and all other product orders and queries:

Terms and conditions of sale

To view a copy of our Terms and Conditions of Sale, please click here.

We look forward to hearing from you.

Where to find us

Full postal address

Essity T/A BSN medical Limited
PO Box 258
Hull HU10 6WT
Tel: 01482 670100

Our office location address is:

BSN medical Limited
Block C
Willerby Hill Business Park
HU10 6FE