Customer Services

Our opening hours
- Monday to Thursday - 8:30am to 5:00pm
- Friday - 8:30am to 4:30pm
- Saturday and Sunday - closed
Our Customer Services team look forward to helping you.
Let us help direct you to the right team
For all consumer queries, please contact us at orders.uk@essity.com.
If you are a business or healthcare professional, please see the information below regarding how to place your order.
For JOBST product orders and queries:
- Email: compression.uk@jobst.com
- If this is a NEW product order, please email the order details and include the product name, ordering information and your full address
- For JOBST Elvarex or JOBST Confidence custom-fit orders, please also include one of the following: a measurement form, previous order number or schema number
- Telephone: 0345 122 3600
- JOBST website: jobst.co.uk
For Actimove, Cutimed, Leukoplast and all other product orders and queries:
- Email: orders.uk@essity.com
- Telephone 0345 122 3600
- Leukoplast website: leukoplast.co.uk
- Cutimed website: cutimed.co.uk
Terms and conditions of sale
To view a copy of our Terms and Conditions of Sale, please click here.
BSN medical Limited legal name change and digital transformation - ACTION REQUIRED. Read more here.
We look forward to hearing from you.
Where to find us
Registered office:
Essity UK Ltd
Southfields Road
Dunstable
Bedfordshire
LU6 3EJ
Tel: 01482 670100
Location address:
Essity UK Ltd
Block C
Willerby Hill Business Park
Willerby
Hull
HU10 6FE
Essity’s brands are world-class performers and driven by innovation. Incorporating the latest technologies and materials helps drive continuous improvement of all products, making them always user-oriented, providing new therapy solutions and nurturing the trust customers place in the brands.