Customer Services

Our opening hours

  • Monday to Thursday - 8:30am to 5:00pm
  • Friday - 8:30am to 4:30pm
  • Saturday and Sunday - closed

Our Customer Services team look forward to helping you.

Let us help direct you to the right team

For all consumer queries, please contact us at orders.uk@essity.com.

If you are a business or healthcare professional, please see the information below regarding how to place your order. 

For JOBST product orders and queries:

  • Email: compression.uk@jobst.com
  • If this is a NEW product order, please email the order details and include the product name, ordering information and your full address
  • For JOBST Elvarex or JOBST Confidence custom-fit orders, please also include one of the following: a measurement form, previous order number or schema number
  • Telephone: 0345 122 3600
  • JOBST website: jobst.co.uk

For Actimove, Cutimed, Leukoplast and all other product orders and queries:

Terms and conditions of sale

To view a copy of our Terms and Conditions of Sale, please click here.

Christmas 2024

View opening times and delivery dates here.

BSN medical Limited legal name change and digital transformation - ACTION REQUIRED. Read more here.

We look forward to hearing from you.

Where to find us

Registered office:

Essity UK Ltd
Southfields Road
Dunstable
Bedfordshire
LU6 3EJ
Tel: 01482 670100

Location address:

Essity UK Ltd
Block C
Willerby Hill Business Park
Willerby
Hull
HU10 6FE

Our brands

Essity’s brands are world-class performers and driven by innovation. Incorporating the latest technologies and materials helps drive continuous improvement of all products, making them always user-oriented, providing new therapy solutions and nurturing the trust customers place in the brands.

 

Learn more here.